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If you are facing issues with Mate or other tokens within Mate,
- 1.Always refer to any possible FAQs covered in the official Mate documentation.
- 2.If you cannot find an answer to your issue, try reaching out to official moderators within the Telegram group.
IMPORTANT to remember!
Admins or moderators will NEVER send you a direct message or call you on Telegram. If anyone approaches you directly on Mate's social network (Telegram, Twitter, Discord, Reddit) pretending to provide customer support, please do not hesitate to block and report as scam/spam.
Recognizing this behaviour will ensure that your assets are safe 24/7.
NEVER, under any situation, give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.